JumpCloud is a modern identity, access, and device management platform that helps businesses securely manage users, devices, and authentication across their entire IT environment.

Roadmap has worked with JumpCloud for over 10 years and it forms a core part of our technology stack. All of our managed service clients benefit from JumpCloud as the foundation for secure identity management, device control, and access governance.

Our team includes certified JumpCloud specialists who design, deploy, and manage the platform to ensure it integrates seamlessly with your systems and supports secure, flexible working.

Identity & Access Management (IAM)

JumpCloud provides centralised identity management, allowing businesses to control how users access systems, devices, and applications.

Benefits include:

• Single source of truth for user identities

• Secure access control across cloud and on-premise systems

• Automated user provisioning and deprovisioning

• Reduced risk of unauthorised access

This ensures the right people have the right access at the right time, improving both security and operational efficiency.

Multi-Factor Authentication (MFA)

JumpCloud supports strong Multi-Factor Authentication (MFA) to protect user accounts and sensitive systems.

This adds an additional security layer beyond passwords, helping organisations protect against:

• Phishing attacks

• Credential theft

• Unauthorised login attempts

MFA can be applied across devices, VPN access, and applications.

Single Sign-On (SSO)

JumpCloud’s Single Sign-On (SSO) allows users to securely access multiple business applications with a single login.

This provides:

• A simpler user experience

• Reduced password fatigue

• Centralised access control for IT teams

SSO also improves security by ensuring authentication policies are applied consistently across business systems.

Cross-Platform Device Management

JumpCloud provides device management across Windows, macOS, and Linux, allowing organisations to manage mixed environments from a single platform.

Capabilities include:

• Device security policies

• Remote device management

• System monitoring

• Patch and configuration control

This is particularly valuable for businesses using a mix of operating systems or supporting remote teams.

Apple Device Management

JumpCloud works seamlessly with Apple Business Manager, allowing organisations to securely manage Mac devices from the moment they are deployed.

This enables:

• Automated device enrolment

• Centralised Mac device management

• Consistent security policies

• Streamlined onboarding for new employees

Roadmap has extensive experience managing large Apple device estates using JumpCloud and Apple’s enterprise frameworks.

Microsoft IntegratioN

JumpCloud integrates with platforms such as Microsoft Intune, enabling organisations to align device management and identity policies across their Microsoft ecosystem.

This allows businesses to:

• Maintain consistent identity controls

• Integrate with Microsoft 365 environments

• Extend security policies across devices and services

Secure Network Access with RADIUS

JumpCloud also provides cloud-based RADIUS authentication, enabling secure access to:

• Wi-Fi networks

• VPN services

• Network infrastructure

By tying network authentication to your central identity platform, organisations gain stronger control and visibility over who is accessing their network.

The Benefits for Businesses

By implementing JumpCloud with Roadmap, organisations gain:

• Centralised identity and device management

• Stronger security with MFA, SSO, and access policies

• Seamless management of Mac, Windows, and Linux devices

• Secure integration with Apple Business Manager and Microsoft platforms

• Simplified onboarding and offboarding of staff

• Greater visibility and control across the IT environment

Most importantly, JumpCloud enables organisations to build a modern, secure identity-first IT architecture that supports flexible working and business growth.

Why Work With Roadmap?

Roadmap has been a JumpCloud partner for over 10 years, and the platform forms a fundamental part of our managed IT service delivery.

Our experience includes:

• Designing secure identity and device management architectures

• Deploying and managing JumpCloud environments for growing businesses

• Integrating JumpCloud with Apple, Microsoft, and cloud platforms

• Supporting organisations in regulated industries with strong security requirements

With certified JumpCloud specialists and deep operational experience, we ensure our clients get the full value of the platform while maintaining a secure, well-managed IT environment.