As standard when you outsource with Roadmap IT
IT Management
IT audits and reviews
IT policy creation and review
GDPR
Documentation
Workflows
Training
System Integration
Licensing
USER management
Staff management platform
On premise and cloud access
Users, groups, permissions
Two factor authentication
Single Sign On
Password and SSH Key
device management
Mobile Device Management (MDM)
Device Enrollment Program (DEP)
Self service software portal
Software updates
Policies and settings
Tracking
Reporting
Asset Management
it security
Cyber Essentials +
ISO 27001
Threat detection
Encryption
Password Management
Endpoint Security
Network Security
Realtime Malware Blocking
Vulnerability Scanning
Multifactor Authentication
User Training
business continuity
Fault tolerant system design
Managed offsite backup
Backup and archive to tape
Risk Assessments and treatments
Backup Power (UPS)
Disaster recovery plans and tests
Warranties
Service level agreements
user support
Helpdesk team ready and waiting
Assigned IT Manager
Remote and onsite support
Service level agreements
Advice and training
monitoring and reporting
Proactive system health checks
Proactive hardware health checks
Backup and offsite rep checks
Capacity alerts
Support statistics
Sys log servers
Device tracking
creative infrastructure
Storage Area Networks (SAN’s)
Network Attached Storage (NAS)
Direct Attached Storage (DAS)
Digital Asset Management (DAM)
Tape Libraries
10GB and Fibre Networks
Font Servers
Printing and Proofing
CoLocation and Offsite Replication
Remote Access
creative workstation
Graphic Design
Retouching
3D & CAD
Video and Motion Graphics
Font Management
Wacom Tablets
Colour Calibration
Networks
Structured Cabling (5e & 6)
Fibre Cabling
Server and network cabinets
Firewalls, Routers, Switches
Wireless
Domain management
DNS
budgets and planning
Annual reviews
IT Budgets
connectivity
Telephony (VoIP & SIP)
Leased Lines
Broadband
Video Conferencing
Mobiles
PROCUREMENT
Suitability and specification
Supply of hardware and software
Rental options
Preconfigure and testing
Cloud
Cloud system integration
Cloud security
Google Apps MSP
Office 365 MSP
Egnyte MSP
Jumpcloud MSP
ONE CONTACT
We know how time consuming and confusing it can be using different suppliers for different IT services. By using Roadmap as your one point of contact we take away the hassle of managing multiple service providers. We provide the full service, from the initial strategy (roadmap!) through to installation and ongoing management of all your IT systems and services.